PROPERTY MANAGEMENT
Property Management Services
End-to-end property management for residential estates, shopping centres and office buildings — people, facilities, finance and resident relations under one contract, with our in-house property management system running the management office digitally.
SCOPE
Six Service Areas
Security & Access Control
Lobby concierge, visitor registration, car park management and CCTV monitoring, dispatched in unison with the Group's security services for stable front-line staffing.
Cleaning & Environmental Hygiene
Cleaning and disinfection of common areas, refuse handling, landscaping upkeep and pest control, with regular inspections and scoring.
Facility Repair & Maintenance
Routine inspections, preventive maintenance and coordination of emergency repairs for lifts, pumps, fire services and electrical systems.
Financial & Administrative Management
Management fee receipts and payments, budget preparation, procurement tendering and support for owners' meetings and IOC meetings — with transparent, auditable accounts.
Resident Relations & Community Building
Deadline-managed complaint follow-up, resident activities and a notice platform that makes the estate feel like home.
Insurance & Risk Management
Coordination of public liability insurance, accident investigation reports and pre-typhoon checklist inspections.
PMS PLATFORM
More than a service — our own property management system
Our Group Technology & Smart Systems Centre develops our property management system in-house, and it runs daily in the estates we manage — rostering, patrols, repair tickets, billing and notices in one place. Hand your property to us and you gain a full set of digital management capabilities at the same time.
Smart Rostering & Attendance
Electronic patrol clock-in and automated working-hours verification, ensuring rosters comply with the Employment Ordinance, with automatic detection of scheduling conflicts.
Unit & Resident Records
Unit details, ownership shares, parking spaces and occupancy status managed in one table, with self-service enquiry for residents.
Repair Ticket Workflow
Resident report → dispatch → works → acceptance, with a full audit trail and automatic escalation when deadlines are exceeded.
Billing & Payments
Management fee bill generation, overdue calculation and payment records — reconciliation in one click.
Notices & Announcements
Estate notices published online with targeted push delivery — important matters no longer end with a poster on the wall.
Management Office Dashboard
Occupancy rate, ticket turnaround, arrears and inspection completion — the whole estate on one screen, every day.
The system is deployed on Hong Kong cloud infrastructure with encrypted data storage, and audit access can be granted at the owners' corporation's request.
TRACK RECORD
Track Record in Large-Scale Estate Management
Large multi-block estates
We currently manage several large multi-block residential estates, covering the full chain of lobby concierge, car park, cleaning, repairs and financial management.
Renewed contract after contract
Many of our projects have passed annual contract reviews and been renewed year after year — service quality that stands up to the annual scrutiny of residents and owners' corporations.
A client list you can verify
Under confidentiality arrangements, client names and service scale are not published; the full list can be verified in person or at tender stage.